Privacy Policy
Last updated: October 2, 2026
Who we are
Mango Mandi is a mobile app (iOS, Android, iPad) that connects neighborhood mango sellers with buyers, run by AI Tech Solutions LLC ("we", "us"). Contact: contact@mangomandi.com. Business mailing address: P.O BOX 101, Harrisburg, NC 28075.
What we collect and why
- Account information: your name (buyers: first and last name; sellers: your name or company name), your mobile phone number (used to sign in with an SMS code), and an optional email address. Sellers may also add a website and a profile photo.
- Location-related information you type: ZIP codes you serve (sellers) or are near (buyers), and pickup addresses that sellers publish in their posts. We do not read your device's GPS location.
- Preferences: mango varieties you are interested in (buyers).
- Orders: what you ordered or sold, quantities, prices, order numbers, status, and whether it has been marked paid. Payment is currently made in cash at pickup; we do not collect card or bank details in the app today. For sellers, we also keep shipment and stock records (the varieties and number of boxes you say arrived, and how many were ordered, fulfilled or cancelled) and show you a sales and usage summary of them.
- Content you create: availability posts and their photos, custom messages, feedback and feedback photos, group names and descriptions, and chat messages between buyers and sellers.
- Reports and blocks: if you report a conversation or message, we store the report (the reason you chose, any details you add, the text of the reported message, which conversation it belongs to, and your account ID) so we can review it and act on it. Reports are visible only to us and are not shown to the person you reported. If you block someone in a chat, we store that setting for the conversation so messages are stopped.
- Notification data: a push-notification token for your device so we can send alerts (new posts, order updates, chat messages). You can turn notifications off in your device settings.
- Technical data: your account ID. We do not use advertising or analytics trackers, and we do not track you across other companies' apps or websites.
We use this information only to run the app: sign you in, show you posts from sellers near you, place and manage orders, let buyers and sellers communicate, send notifications, keep the service secure, prevent abuse, and respond to support requests.
Who can see what
- Sellers can see the name and phone number of buyers who order from them, along with the order details, so they can arrange pickup. Buyers can see a seller's name or company name and, if the seller adds them, the profile photo, website and email.
- Posts, post photos and seller profile photos are viewable by anyone who has the link. Don't put sensitive information in a post or photo.
- Chat messages are visible only to the two people in the conversation.
- Feedback is sent to the seller. A seller can choose to share a piece of feedback with their group.
- We never sell your personal information and we do not share it for advertising.
Service providers
- Supabase (database, sign-in, and file storage; data is hosted in the United States).
- An SMS provider that delivers sign-in codes: Twilio.
- Expo (push-notification delivery).
- Apple and Google (app distribution and notification services).
They may only use the data to provide their services to us. We may also disclose information if required by law or to protect people's safety or our rights.
How long we keep data
We keep your data while your account is active. Orders may be kept as part of the order history of the other party. When you delete your account, we delete or anonymize your profile, orders, messages and posts as described on our Delete Account page, normally within 30 days. Backups may retain copies for up to 30 days after that. Reports are kept for as long as needed to review them and to keep the community safe, and are deleted or anonymized when the related account is deleted, unless we need to keep a record to protect people or to meet legal obligations. We may keep limited records where the law requires.
Your choices and rights
You can view and edit your profile in the app (Profile, top-right). You can delete your account in the app (Profile → Delete account) or on our Delete Account page. You can turn off notifications in your device settings. Depending on where you live (for example California, or the EU/UK), you may have rights to access, correct, delete, or receive a copy of your information, and to object to or limit certain uses. To make a request, email contact@mangomandi.com or use the form on our Contact page; we will respond within 30 days (45 where the law allows). We will not discriminate against you for exercising these rights.
Security
Data is encrypted in transit (HTTPS). Access is restricted by account permissions in our database. No system is perfectly secure, and we cannot guarantee absolute security.
Children
Mango Mandi is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
International users
Our servers are in the United States. By using the app you understand your information will be processed there.
Changes to this policy
We will post updates on this page and change the "Last updated" date; for material changes we will also notify users in the app.
Contact
AI Tech Solutions LLC, contact@mangomandi.com, P.O BOX 101, Harrisburg, NC 28075.